Stay ahead of the trends (and your competitors) with the news impacting your business this week! Everything from Victorian business grants to having to pay for Twitter and more happening this week, so keep reading.

Customer experience is so important even Google and social media platforms are basing their algorithms on it. For you, as a business owner, providing amazing customer experience can mean the difference between growing and failing. Discover how you can increase your amazing factor with our easy-to-implement tips.

How’s your marketing strategy looking for the holiday period? If you haven’t considered the latest statistics around consumer behaviour over the silly season, you may want to take a peek. We even give you some handy tips on targeting every consumer demographic.