What to Do Now the Google My Business App is Dead
July 14, 2022

In this article


By Katrina Stapleton February 28, 2025
Google is tightening control over its search data, making it clear that businesses must stay within its ecosystem to remain visible . For small businesses, this means one thing — being ‘Google Ready’ is now more critical than ever . Recently, Google made a bold move by restricting search scraping tools that don’t enable JavaScript. This shook up the SEO industry, but more importantly, it revealed a bigger strategy — Google is locking down its data to stay ahead in the AI race. Think of it like a restaurant with a secret recipe: Google isn’t going to let competitors walk into the kitchen and take notes. Instead, it’s making sure its ingredients — search data, Google Maps insights, and business profiles — stay exclusive to its own AI models .  For local businesses, this reinforces the need to stay active within Google’s ecosystem and build a presence across Google-trusted platforms to remain visible. This ensures your business continues attracting leads. If Google is the main road customers use to find businesses, you need to make sure you’re on the map.
Laptop with Facebook page open
By Sarah Russo February 19, 2025
What are the top benefits of using a Facebook business page?  Multiple ways to easily engage with customers. Maximise your online reach with boosted posts. Gather online reviews. Increase the traffic to your website. Use Facebook’s insights to find your ideal customer.
Lady filling out business details on online directory
By Sarah Russo February 19, 2025
How does a backlinks work?
URL slug
By Holly Ford February 19, 2025
What are backlinks?
By Sarah Russo February 18, 2025
According to a report by Deloitte Access Economics, requested by Free TV Australia, more than 97% of Australians have access to commercial television . The industry itself injects billions of dollars into the economy every year, supporting roughly 16,300 full-time equivalent jobs, both directly and indirectly. Studies also revealed viewership of free to air TV increases dramatically. For example, TV audiences were 23% higher during the 2019–2020 bushfires. Businesses have a real opportunity to take advantage of a large audience, but how much does it cost to put an ad on TV in Australia? In this article, you’ll find: How much it costs to advertise in Australia. How to get started in running a TV ad in 2021. The top-viewed programs in 2019. And more.
February 18, 2025
Step 2  Once you receive the email, please open it and click on the link. This link is for one-time use only and is valid for 5 days.
February 18, 2025
This page has been published as a quick reference to help clear space when your email is approaching its storage limit.
February 18, 2025
Requirements Please note this fix will only work if you have Windows 7 Service Pack 1 or higher installed. Due to recent security upgrades, some clients running Windows 7 experience issues where they cannot configure email using our servers. Microsoft has released a patch for this but still requires some additional configuration to address the issue.
February 18, 2025
Step 1 Sign in to Mail Quarantine Enter your email address Enter your email password Click Sign in
February 18, 2025
Please find frequently asked questions below. If your question is not listed, please contact IT Support for assistance.

Related Articles


By Katrina Stapleton February 28, 2025
Google is tightening control over its search data, making it clear that businesses must stay within its ecosystem to remain visible . For small businesses, this means one thing — being ‘Google Ready’ is now more critical than ever . Recently, Google made a bold move by restricting search scraping tools that don’t enable JavaScript. This shook up the SEO industry, but more importantly, it revealed a bigger strategy — Google is locking down its data to stay ahead in the AI race. Think of it like a restaurant with a secret recipe: Google isn’t going to let competitors walk into the kitchen and take notes. Instead, it’s making sure its ingredients — search data, Google Maps insights, and business profiles — stay exclusive to its own AI models .  For local businesses, this reinforces the need to stay active within Google’s ecosystem and build a presence across Google-trusted platforms to remain visible. This ensures your business continues attracting leads. If Google is the main road customers use to find businesses, you need to make sure you’re on the map.
Laptop with Facebook page open
By Sarah Russo February 19, 2025
What are the top benefits of using a Facebook business page?  Multiple ways to easily engage with customers. Maximise your online reach with boosted posts. Gather online reviews. Increase the traffic to your website. Use Facebook’s insights to find your ideal customer.
View all

Tips to grow your business

from the experts

Share this

The beloved Google My Business app is dead. It’s no more. Kaput.


Now it’s gone, how can businesses manage enquiries and messages received via their Google Business Profile on the go?


The answer is in Google Maps. Yes, literally in Google Maps where you find directions to the nearest source of caffeine when you’re out of town.


Google Business Profile account managers  should have received an email on Thursday, 14 July 2022. But if your inbox is as busy as mine, it’s understandable if you missed it.



So, here’s what you need to know and what to do now the Google My Business app is dead.

Sonya Millan

Bella Pettiona

While most people were still learning to read and write, Sarah was tackling thriller novels and writing poetry and short stories. It was only natural her love of the written word propelled her towards a career in editorial, marketing, blogging, content writing and all things creative. When not crafting copy for our own brand and clients, she's lifting iron at the gym and writing her first novel. 

What happened to the Google My Business app? 

Google announced in 2021 they would be re-branding the Google My Business product to Google Business Profile. The name change was to reflect the purpose of the product better.


Read more:  What happened to Google My Business?


With the re-brand, they also announced they would be removing the Google My Business app to allow businesses to be able to easier manage their Google Business Profile inside the Google Maps app.


One less app on your phone, right? Great!



But what features of your Google Business Profile can you manage in the Google Maps app?

How to Manage Your Google Business Profile in the Google Maps App 

  1. Download the Google Maps app on either the Google Play or Apple App Store.
  2. Login using your Google account attached to your Google Business Profile account.
  3. Click on the circle with your initial located at the end of the search bar.
  4. Select Your Business Profiles.
  5. Choose the profile you wish to update.
  6. Edit your profile as normal.

How to Respond to New Google Business Messages in Google Maps

  1. Download the Google Maps app on either the Google Play or Apple App Store.
  2. Login using your Google account attached to your Google Business Profile account.
  3. Head to the Updates tab at the bottom of the page.
  4. Now, click on the Messages tab at the top of the page.
  5. Select the Business tab below the Messages tab. Here you’ll be able to read and respond to your messages.


Be sure to enable notifications to be alerted to new messages.

Image Sourced via 14 July 2022 email from Google. 

Other Ways to Manage Your Google Business Profile 

Remember, you can also edit and manage your profile via Google Maps and the Google Business Profile dashboard in your browser.


Remember to subscribe to the Localsearch Digital Newsletter to stay up to date with Google Business Profile news. 


It’s free and we only email with the news that actually impacts growing your business.  Subscribe today  — because hey, if you don’t like it, you can always unsubscribe. But we promise you’ll love it!