Frequently Asked Questions

Website pricing varies depending on the size and complexity of the site, as well as it’s functionality and purpose. 

Localsearch specialises in creating custom websites tailored to your industry, designed to drive results, maximise engagement, and bring you leads. Our websites combine cutting-edge technology with advanced SEO strategies to ensure your website ranks high in search results — keeping you ahead of the competition. 

Request your free quote 

Yes, you do need hosting for a website. Web hosting is what puts your website online, storing all your files to be shown to someone when they visit your URL.  

Think of the internet like a filing cabinet and your website is a file within the cabinet. When someone calls on that file (such as Googling your website), it’s pulled from the filing cabinet and shown to the person in need.   

To make your life easier, Localsearch will manage your website hosting alongside your website subscription.

A small business website should clearly communicate who you are, what you do, and how to contact you. To be found online, focus on these key elements: 

User Experience (UX): Ensure your site is mobile-friendly, easy to navigate, and fast-loading. 

Search Engine Optimisation (SEO): Use relevant keywords, update content regularly, and host on a reliable server to stay visible in search results. 

Calls-to-Action (CTAs): Highlight clear actions for visitors, such as contacting you, booking an appointment, or signing up. 

Even if your website ranks well now, Google’s regular updates can change that. Regular SEO management is essential to maintain online visibility.

Yes, you can build your own website or hire a professional to write, design and develop it for you. Building your own site requires basic coding knowledge and an understanding of user experience, design, content, and best SEO practices. 

While a basic informational website may work for some businesses, achieving strong online visibility or creating a lead-generating site often requires professional expertise. Hiring a professional ensures a more customised, polished, and scalable website, tailored to your needs and designed for long-term success — just as you are an expert in your field, they are experts in delivering results.

To ensure your digital marketing is delivering results for your business, it’s essential to start by defining what success looks like for your business and tracking the right metrics. For example, one business might aim to boost website visits or increase views on a social media ad, while another may focus on driving more phone enquiries. 

Once your goals are clear, implementing a tailored strategy to achieve them is key. This includes ensuring your website, social media accounts, Google Analytics, and Google Search Console are all correctly connected to monitor performance effectively. 

Every small business we work with has access to Localsearch for Business, an all-in-one digital marketing dashboard that integrates all their campaign data in one place, making it easier to stay on top of progress and results.

The best digital marketing service varies for every business, but a website is essential for all, big or small. 

For businesses looking to enhance their online presence, a combination of strategies like SEO, a Google Business Profile, and platforms like Localsearch.com.au are key. For those focused on generating more leads, you need to invest in audience-targeting campaigns such as Google Ads. 

By using these products as a suite of services, businesses can achieve cohesive and effective results, with each product working together to meet the business goals.

A Google Premier Partner is a top-tier provider of Google Ads services, recognised by Google for consistently delivering high-quality and high-performing ad campaigns. Only the top 3% of Google Ads agencies in Australia achieve this prestigious status. 

As a partner, the provider receives direct support from Google, as well as access to special events, workshops and training by the search engine giant.  

Using a Google Premier Partner for your Google Ads helps you know your campaigns are in good hands.

Your digital presence is how your business appears online and how easily it can be found. Without it, it’s like having a billboard in the desert — ineffective and unseen. 

A strong digital presence means your business is easy to find, with accurate and consistent information across platforms, optimised to reach your target audience. Therefore, it is important to have your business listed on as many reputable places online as possible, including Localsearch.com.au, Google Business Profile, Google, Facebook, Instagram and more.  

Without a good digital presence, your business is hard to find, decreasing your chance of attracting new customers. 

Digital marketing covers a variety of strategies, from managing websites and social media to optimising search engine presence, running paid ads, and more. To bring these capabilities in-house or hire freelancers, you may need multiple specialists. Freelancers often charge upwards of $50 an hour, while hiring a full-time marketer with a single focus can cost $75,000+ per year. 

Outsourcing to a digital marketing agency, like Localsearch, offers a more cost-effective and scalable solution. By partnering with an agency, you gain access to a team of specialists, including website designers, developers, SEO professionals and paid advertising experts—all working together to deliver results for less than the cost of hiring individually. 

Additionally, agencies come equipped with the tools, software, and training required to run effective campaigns. This means you save thousands of dollars on resources and benefit from a team that’s already skilled and ready to support your marketing goals. It’s an efficient way to maximise your marketing budget while running campaigns effectively.

Talk to us now for a free digital marketing quote. 

To list your business on Localsearch.com.au:  

1. Visit Localsearch.com.au 

2. Click Add Your Business for Free (top-left corner) 

3. Create Your Account and Verify Your Identity 

4. Fill Out Your Business Details 

And you’re done! Our team may be in touch if we need further information to get you online. 

To claim your business on Localsearch.com.au: 

1. Visit Localsearch.com.au 

2. Search for Your Business Listing 

3. Click Unclaimed Business Claim it Now (top-left corner) 

4. Verify Your Business via The Business Email or Phone Number

If you run into any trouble, contact the team on 1300 360 867.

Yes, you can update your own Localsearch Business Profile. All you need to do is sign into your account on Localsearch.com.au and visit Localsearch For Business which will take you to your business dashboard.  

Our customer support team are also available to help you update your business profile by calling 1300 360 867. 

Yes, you can list your business on Localsearch.com.au for free. However, for the best chance of standing out to potential customers, you may wish to upgrade your profile to access more features and boost your online visibility. 

If you do not have your Localsearch Markerting Experts details available, please call the Localsearch Head Office on 1300 360 867 or email us at support@localsearch.com.au.   

If you are needing to update any information displayed on any of your products, you can do so through your Localsearch dashboard. However, the team at Localsearch Head Office are also here to help on 1300 360 867 or email us at support@localsearch.com.au.

Localsearch.com.au officially supports macOS 13 and Windows 10 or newer. For best results, it’s important to keep your operating system and browser up to date. 

Businesses can respond to their reviews on Localsearch.com.au via their Localsearch For Business dashboard. As per ACCC and privacy regulations, we are unable to provide the personal contact information of the reviewer to anyone, including the business. However, if the business already has the contact information from their interaction with the reviewer, they may get in touch themselves. 

Reviewers can self-manage their reviews, including editing or removing their submission via their account. Where a user does not have an account, they are welcome to contact us at  reviews@localsearch.com.au using the email address used to submit the review with their request. 

Yes, businesses can request to remove a review from their Localsearch Business Profile by emailing us at reviews@localsearch.com.au. To proceed, the request must include evidence showing how the review fails to meet current Australian guidelines and regulations. Each request is carefully reviewed by our team to ensure compliance. It’s important to note that removing a review unlawfully can result in penalties under the ACCC. 

Businesses can request the removal of a review from their Google Business Profile by reporting it directly to Google. To initiate an investigation, you must provide a clear reason explaining how the review violates Google’s policies. However, it’s important to note that Google rarely removes reviews, so we recommend responding to all feedback in a professional and constructive manner.

All reviews submitted on Localsearch.com.au undergo moderation to ensure they meet current review guidelines. Reviews are moderated Monday to Friday, with an average turnaround time of 24 to 48 hours, depending on volume. You will receive an email to the address used to submit the review to confirm if your review has been approved or if it is unable to be published due to not meeting guidelines. Once approved, reviews may take up to 3 hours to appear online.