Make the most of customer feedback to elevate your business. With Online Reviews, we effectively manage feedback, ensuring your reputation accurately reflects the quality of your services.
91% of consumers use reviews to find local businesses
Small businesses depend on word-of-mouth recommendations, and today, those recommendations come from online reviews. To stay ahead of the competition, it’s essential to manage and share your reviews effectively.
Positive online reviews are crucial for gaining new clients. Many people check reviews before choosing local services, so having a good reputation can help you win more business.
Enhance customer experience
We handle your review responses promptly and professionally, helping you build strong customer relationships and maintain a positive reputation.
Secure more reviews
Online reviews makes it easy for your customers to leave feedback on popular sites like Google and Facebook. You can also share great reviews on your social media to increase your visibility.
Three key steps for effortless online reviews
Welcome feedback from your customers
Hand your customers a review card or send them a link to your personal Review Page. This makes it easy for them to share their thoughts on your service.
Gather their ratings
On your Review Page, customers can choose a rating from 1 to 5 stars. They can also add comments if they wish, enter their email address, and simply click SUBMIT.
Share your best reviews
Customers will be prompted to leave reviews on Google, Facebook, and other key platforms, enhancing your online presence and driving more leads to your business.
Online reviews are critical as they significantly influence potential customers' perceptions. Positive reviews can enhance your credibility, attract new customers, and improve your search engine rankings.
What types of reviews can I manage?
You can manage all customer reviews, including those on Google, Facebook, and other platforms. Our system centralises your reviews, making it easier to respond and engage with customers.
How often should I check my online reputation?
It's a good practice to review your online reputation regularly—ideally weekly. This ensures you stay updated on any new reviews and can address them promptly to maintain a positive image.
Can Localsearch help me get more reviews?
Absolutely! We provide strategies and tools to encourage customers to leave positive feedback.
Who is Localsearch?
Australia’s Trusted Partner in Marketing
For over 30 years, we’ve been proudly partnering with Australian small businesses. We specialise in generating quality leads, helping you easily find and connect with the right customers online. Explore our website to learn more about what we do and let us know if you have any questions — we’re here to help.
